Services

Built by operators. Not observed by consultants.

We run about 150 stores and 10+ brands across Chile. When we advise on retail transformation, it's from inside the arena.

Retail is being remade — fast

Consumer expectations have shifted permanently. Omnichannel isn't optional, store formats need reinvention, and operations must be leaner and smarter. Most consulting firms study these trends. We live them — managing Chile's second-largest multi-brand retail group.

We've led the integration of acquired brands, modernized supply chains, deployed AI across store operations, and built omnichannel experiences that actually work. Our advice comes from P&L responsibility, not PowerPoint.

End-to-end retail transformation

Omnichannel Strategy

Design and implement customer journeys that hold together across physical stores, e-commerce, marketplaces, and social commerce. We've built these systems for 10+ brands.

Store Format Innovation

Reimagine physical retail. From flagship experiences to high-efficiency small formats — we design store concepts that drive footfall, conversion, and brand loyalty.

Operational Excellence

Streamline supply chain, inventory management, and store operations. We bring AI-powered analytics and automation to reduce costs and improve speed.

Brand Portfolio Management

Build, acquire, and integrate consumer brands into a cohesive portfolio. We've done it with 10+ brands, managing everything from acquisition due diligence to post-merger integration.

From diagnosis to results

Retail Diagnostic

A deep assessment of your operations, customer data, competitive position, and growth opportunities. We benchmark against what we know works at scale.

Transformation Roadmap

A prioritized plan tied to measurable outcomes — revenue growth, margin improvement, customer acquisition, and operational efficiency. No generic frameworks.

Implementation Support

We stay involved through execution. Technology deployment, team training, vendor selection, and performance tracking. We don't disappear after the strategy deck.

We don't study retail. We run it.

Roughly US$230M in expected 2025 sales. About 150 stores. 10+ brands. We're not retail consultants who visit stores — we open them, operate them, and transform them. Every recommendation we make, we've tested on our own business first.

Ready to transform your retail business?

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